Privacy notice
Last updated 26 October 2026
This notice explains what personal data we collect, where it comes from, why we use it, and your rights. It covers people who visit this website, people who join our waitlist, and people at firms we contact by email who have not been in touch with us before. ThirtyFive is run by Jak Broadway and Charlie Stoop, who are jointly responsible for this data as joint controllers. Contact us at [email protected].
Visiting this website
We do not set cookies. We use Cloudflare Web Analytics to count visits to the site; it does not use cookies and does not identify you. Our website host, Cloudflare, also processes technical information such as your IP address and browser type in order to deliver the site and protect it from attacks. Cloudflare may set cookies that are strictly necessary for that security.
Joining the waitlist
If you join the waitlist, we collect your name and email address and, if you choose to tell us, the CPD topics you find most useful and the CPD providers you use. We use your name and email only to tell you about ThirtyFive, including when you can start using it. We use the topics and providers you tell us about to understand demand, and may share totals with CPD providers (for example, how many people on our waitlist use a particular provider). We never share your name or email with them.
Our lawful basis is your consent. You can withdraw it at any time by replying to any email from us or writing to [email protected].
If we contacted you first
If you received an email from us without having contacted us, this section explains why.
Where your details came from. We collect information from public sources:
- the Financial Services Register published by the Financial Conduct Authority;
- Companies House;
- your firm’s own website.
What we hold. Your name and role; your firm’s name, address and registration details (such as its firm reference number, company number and legal form); and the business email address your firm publishes.
Why we use it. To contact UK firms about our products and services for professionals with continuing professional development obligations. At present, that means ThirtyFive, a CPD platform for financial advisers and paraplanners.
Our lawful basis is legitimate interests: our interest in telling businesses about products relevant to their professional work. We have weighed that against your interests and limited what we do accordingly:
- we use only business contact details that are published, and contact only a small number of people at each firm;
- we email business addresses at limited companies and limited liability partnerships only;
- we do not track whether you open our emails or click links in them;
- every email explains how to stop hearing from us.
Your right to object to marketing
You have an absolute right to object to direct marketing. If you tell us to stop, by replying to any of our emails or writing to [email protected], we will stop. We will keep your email address on a suppression list so that we never contact you again.
Who we share data with
We do not sell personal data. We use these service providers, who process it on our behalf and under contract:
| Provider | What for | Where |
|---|---|---|
| Cloudflare | Website hosting; storing waitlist sign-ups | Global network; US company |
| Google (Google Workspace) | US company | |
| [SEQUENCER — e.g. Smartlead or Instantly] | Sending our outreach emails | [LOCATION] |
Where personal data is transferred outside the UK, it is protected by the UK–US data bridge where the provider is certified under it, or otherwise by the UK International Data Transfer Addendum to the European Commission’s standard contractual clauses.
How long we keep it
| Data | How long |
|---|---|
| Details of people we contact | Two years from our last contact with you |
| Waitlist sign-ups | Until 12 months after ThirtyFive launches, or until you ask us to remove you |
| Suppression list (people who asked not to be contacted) | Indefinitely, holding only the email address, so we can honour your request |
Your rights
You have the right to:
- ask for a copy of the personal data we hold about you;
- ask us to correct it, or to delete it;
- ask us to restrict how we use it;
- object to our use of it, including the absolute right to object to direct marketing;
- withdraw your consent, where we rely on consent.
To use any of these rights, email [email protected]. We will respond within one month. We do not make decisions about you by automated means.
Complaints
If you are unhappy with how we have used your data, please tell us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office, the UK’s data protection regulator: ico.org.uk/make-a-complaint, or 0303 123 1113.
Changes to this notice
We will update this notice if how we use personal data changes. The date at the top shows when it was last updated.